[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/bbcode.php on line 483: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4694: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3823)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4696: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3823)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4697: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3823)
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 4698: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3823)
 ClinicOffice Support Forum • View topic - System.OutOfMemoryExection Error

System.OutOfMemoryExection Error

Post any questions, problems, comments, hints or tips related to ClinicOffice
Forum rules
*** NOTE: This is our OLD FORUM WEBSITE *** Please go to https://pioneersoftware.co.uk/forums

System.OutOfMemoryExection Error

Postby rhcrc » February 20th, 2018, 11:28 am

Apologies if this question has already been answered somewhere previously I have struggled to find it.

On one of the computers on the network using clinic office, clinic office keeps stalling/freezing and then has this error message, System.OutOfMemoryExection Error

Any advice?
rhcrc
 
Posts: 40
Joined: November 18th, 2014, 9:45 am

Re: System.OutOfMemoryExection Error

Postby Josh Barrs » February 20th, 2018, 2:45 pm

Hi,

Thanks for your post.

That error is a Windows message, and one that usually appears when your PC runs out of RAM (Memory needed for your PC to multi task. Do you know the specs of the PC and the age?

Please see this link to our recommended specs for ClinicOffice

If you are on our support plan, then you can give us a call and we can connect to the PC to demonstrate the problem.

Alternatively please feel free to reply to this post if you have any more questions on the subject.
ClinicOffice Support Team
User avatar
Josh Barrs
 
Posts: 43
Joined: August 25th, 2016, 2:26 pm

Re: System.OutOfMemoryExection Error

Postby rhcrc » February 21st, 2018, 2:31 pm

Hello Josh,
This is a new all-in-1 pc, running windows 10, on an i3 processor with 4Gb ram (so within your requirements).
The error message seems to come from clinic office (see below)
Attachments
Untitled.jpg
Untitled.jpg (151.86 KiB) Viewed 2202 times
rhcrc
 
Posts: 40
Joined: November 18th, 2014, 9:45 am

Re: System.OutOfMemoryExection Error

Postby William » February 23rd, 2018, 9:36 am

Sorry to hear that you have been having been having this issue. To help us diagnose the problem we just have some questions.

1) Does this error appear often?

2) At the time it appears is there anything the user is doing in particular in ClinicOffice. For example, are they about to print the diary, trying to run a report via the right-click menu on the diary or just about to open an appointment?

3) Which anti-virus program have you got installed on the computer?
ClinicOffice Support Team
User avatar
William
 
Posts: 196
Joined: November 1st, 2007, 8:52 am

Re: System.OutOfMemoryExection Error

Postby rhcrc » February 23rd, 2018, 2:02 pm

This appears to happen every time the computer is reactivated from screen saver, so fairly often yes.
The antivirus is AVG.
rhcrc
 
Posts: 40
Joined: November 18th, 2014, 9:45 am

Re: System.OutOfMemoryExection Error

Postby Josh Barrs » February 26th, 2018, 9:58 am

Hi,

Thanks for those details. The next time the error appears, please could you click the 'Email Error Report' button. This will allow us to dig through the code and find the exact point at which the error occurred.

Apologies if you have already sent it, I did look through our error logs and couldn't see anything relating to your Clinic.

Please also send through as many of them as you can, because it may be that this error does not happen because of something inside Clinic Office, rather it is being caused by another program such as your anti-virus, and so if we were only to see one of the errors, we wouldn't be able to get the full picture.

We look forward to hearing from you.
ClinicOffice Support Team
User avatar
Josh Barrs
 
Posts: 43
Joined: August 25th, 2016, 2:26 pm


Return to General Questions & Answers

Who is online

Users browsing this forum: Google [Bot] and 2 guests

cron